Help for Families

Community Helplines

This list is of organisations with contact details for family violence support and many for mental health support for children and families.

For immediate assistance call 000

  Organisation   How they help   Phone Number   Website / Email

Child and Youth Support Services

  Child Protection – DHHS     1300 555 526  
  Early in Life Mental Health Service (ELMHS)   For young people experiencing emotional, behavioural or mental health problems.   1300 369 012  
  Lifeline   24-hour crisis counselling   13 11 14  
  Kids Helpline     1800 55 1800
  Headspace: Dandenong and Narre Warren   Support for young people 12-25 years   1800 367 968  
  Headspace   The National Youth Mental Health Foundation's eheadspace service supports young people and their families going through a tough time.   1800 650 890   www.eheadspace
  Reachout - the Toolbox   Youth-focused online tools guide

Mental Health Support Services

  Monash Health 24/7 Psychiatric triage     1300 369 012  
  Suicide Line     1300 651 251
  Suicide Call Back Service     1300 659 476
  Lifeline   24-hour crisis counselling   13 11 14  
  Head to Health   Provides links to trusted Australian online and phone supports, resources and treatment options
  Mind Health Connect   Apps and online self-help programs guide
  Mental Health Online   Online treatment programs for anxiety disorders and depression
  Beyond Blue   Online treatment programs for anxiety disorders and depression
  South East Mental Health Services

Family Violence Support Services

  Djirra Aboriginal Family Violence Support Service     1800 105 303   Monday to Friday, 9am to 5pm
  1800 RESPECT   National number for safety planning for sexual assault, domestic and family violence counselling service   1800 737 732
  Safe Steps   Victoria’s 24/7 family violence support number   1800 015 188  
  Men’s referral service (MRS)   National referral and support for men using violence and family members and professionals to seek support and information   1300 766 491  


Positive Parenting

C.G.P.S. encourage any parents and guardians who need assistance to contact the Positive Parenting Telephone Service. Click HERE for more information about their program.


eSmart - being safe online

CGPS is an eSmart school and has a responsibility to our students to ensure they are safe when online. As we are asking our students to spend more time online for learning, we understand that we need to assist parents and guardians in this time.

We have some great advice from Julie Inman Grant, Australia’s eSafety Commissioner. Click here to navigate yourself around the website.

The Department of Education advice for your child/ren learning from home can be found here.

Advice for teaching Mathematics and Numeracy at home can be found here.

Advice about devices and social media can be found here.